Patient Rights

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Privacy Policy

Summary of Patient Privacy Rights** - As a home health patient, you have the following privacy rights:

The Right to Know Why We Need to Ask You Questions - We are required by law to collect health information to make sure: 1) you get quality health care, and 2) payment for Medicare and Medicaid patients is correct.

The Right to Have Your Personal Health Care Information Kept Confidential - You may be asked to tell us information about yourself so that we will know which home health services will be best for you. We keep anything we learn about you confidential. This means only those who are legally authorized to know, or who have a medical need to know, will see your personal health information.

The Right to Refuse to Answer Questions - We may need your help in collecting your health information. If you choose not to answer, we will fill in the information as best we can. You do not have to answer every question to receive services.

The Right to Look at Your Personal Health Information - We know how important it is that the information we collect about you is correct. If you think we made a mistake, ask us to correct it. If you are not satisfied with our response, you can ask the Centers for Medicare & Medicaid Services to correct your information.

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*For additional information or to receive a copy of Home Health Services' privacy policy, contact us or if you or a member of your family is currently receiving services, ask your nurse or therapist for a copy of our policy.

**Source: The Centers for Medicare & Medicaid Services' Beneficiary Notices Initiative.



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